Our portfolio of policies and practice enable us to maintain our desired level of quality in our service, especially by means of attention to detail at every stage of the process of delivery.
We are proactive practitioners of the latest guidelines, regulations, and laws across all the related fields to ensure that these requirements are well satisfied.
We manage continuous professional development for all our nurses and clinicians in house, making sure all the important and core subjects are visited regularly and timely.
We employ the most up to date cross infection techniques, practice central decontamination, central storage, use single use disposable materials where available, carry out regular checks and audits, and make sure all our staff are fully qualified and up to date.
Clinical governance in healthcare rightly requires the strictest of controls in place to ensure a safe environment for every patient and member of staff. This safety is paramount to all else.
The independent regulator of all health and social care services in England. Their job is to make sure that care provided by hospitals, dentists, ambulances, care homes and services in people’s homes and elsewhere meets government standards of quality and safety. They register care services that meet the standards, inspect them to check that they continue to do so, and take action when they don’t
BDA Good Practice is a quality assurance programme that allows its members to communicate to patients an ongoing commitment to working to standards of good practice on professional and legal responsibilities.
Denplan Excel certification programme is an additional mark of quality available to member dentists and is tailored to support and encourage practices to reach their full potential as providers of excellent customer care. It demonstrates a practice’s continued commitment to quality improvement. Practices also pledge to use the most appropriate procedures and dental knowledge to ensure patients are receiving the highest standards of care from start to finish and encourage patients to be involved in any decision-making stages.
iComply guides practices to review compliance for all the important standards including health and safety, infection prevention and control, employment law, COSHH, X-ray safety, team contracts, waste, staff and patient satisfaction, patient complaints, prescribing and drug management, medical emergencies, equipment, asbestos, legionella management and manual handling.